Terms of Service

Liflio Platform

Liflio provides an AI-powered marketing intelligence platform that enables retailers to:

• • Transform print marketing materials into digital content
• • Generate AI-powered social media campaigns
• • Manage multi-country marketing presence
• • Analyze marketing performance and ROI
• • Publish content across multiple channels

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may temporarily suspend access for maintenance, updates, or security reasons with appropriate notice.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice for significant changes that materially affect your use of the platform.

Account Creation

To use Liflio's services, you must create an account by providing accurate and complete information:

• • Valid email address and business information
• • Accurate company name and contact details
• • Payment information for subscription services
• • Compliance with all registration requirements

Account Security

You are responsible for maintaining the security of your account:

• • Keep your login credentials confidential
• • Enable two-factor authentication when available
• • Notify us immediately of any unauthorized access
• • Update your information to keep it current and accurate

Account Termination

Either party may terminate your account at any time. Upon termination, your access to the service will cease, and we may delete your data according to our data retention policies. You remain liable for all charges incurred before termination.

Permitted Uses

You may use Liflio's platform for legitimate business marketing purposes, including:

• • Creating marketing content for your business
• • Managing campaigns for clients (with proper authorization)
• • Analyzing marketing performance and metrics
• • Sharing content through authorized social media channels

Prohibited Activities

You agree not to use our platform for:

• • Illegal activities or violation of any applicable laws
• • Creating harmful, offensive, or discriminatory content
• • Spam, phishing, or deceptive marketing practices
• • Infringing on intellectual property rights
• • Distributing malware or attempting to hack our systems
• • Creating fake accounts or impersonating others
• • Scraping or unauthorized data collection
• • Reselling our services without authorization

Content Guidelines

All content created and shared through our platform must:

• • Comply with applicable advertising standards and regulations
• • Respect intellectual property and trademark rights
• • Be truthful and not misleading to consumers
• • Meet platform-specific requirements for social media channels

Liflio's Intellectual Property

The Liflio platform, including its software, algorithms, AI models, design, and content, is protected by intellectual property laws:

• • All platform software and technology remain our exclusive property
• • AI algorithms and machine learning models are proprietary
• • Platform interface, design, and branding are protected
• • You receive only a limited license to use our services

Your Content Rights

You retain ownership of content you upload to our platform, subject to these terms:

• • You grant us a license to process, store, and display your content
• • We may use your content to provide and improve our services
• • You're responsible for ensuring you have rights to uploaded content
• • Generated content based on your input is owned by you

AI-Generated Content

Content generated by our AI systems based on your inputs and prompts is considered your work product, subject to our terms and any applicable third-party AI provider terms. You're responsible for reviewing and ensuring compliance with all applicable laws and platform policies.

Trademark Policy

Liflio respects trademark rights. If you believe your trademark has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

Subscription Plans

Liflio offers various subscription plans with different features and usage limits:

• • Monthly and annual billing cycles available
• • Pricing is based on features, usage, and number of users
• • Enterprise plans available with custom pricing
• • All prices are exclusive of applicable taxes

Payment Processing

Payments are processed through secure third-party providers:

• • Automatic billing on your subscription renewal date
• • Valid payment method required for continued service
• • Failed payments may result in service suspension
• • You'll receive email notifications for billing events

Refunds and Cancellations

Our refund policy varies by subscription type:

• • 14-day money-back guarantee for new subscribers
• • Pro-rated refunds for annual plans cancelled within 30 days
• • No refunds for partial months or usage-based charges
• • Cancellation takes effect at the end of current billing period

Price Changes

We may change our pricing with 30 days advance notice. Price changes will take effect on your next billing cycle. If you don't agree to the new pricing, you may cancel your subscription before the change takes effect.

Service Disclaimer

Liflio's services are provided "as is" and "as available" without warranties of any kind:

• • We don't guarantee specific results or performance metrics
• • AI-generated content may contain errors or inaccuracies
• • Service availability may be affected by technical issues
• • Third-party integrations are subject to external service availability

AI Content Disclaimer

AI-generated content should be reviewed and verified before use:

• • AI output may be inaccurate, biased, or inappropriate
• • You're responsible for reviewing all generated content
• • We don't guarantee compliance with advertising regulations
• • Content should be fact-checked before publication

Limitation of Liability

To the maximum extent permitted by law, Liflio's total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim. We shall not be liable for indirect, incidental, special, or consequential damages.

Governing Law

These terms are governed by the laws of France, without regard to conflict of law principles. For customers in the European Union, local consumer protection laws may also apply.

Dispute Resolution

We encourage resolving disputes through direct communication. If that fails:

• • EU customers may use the European Commission's ODR platform
• • Binding arbitration may be required for certain disputes
• • Jurisdiction for legal proceedings is Paris, France
• • Class action lawsuits are waived where legally permissible

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under applicable law. EU consumers have specific rights under consumer protection regulations that cannot be waived.